Workshops & Webinars

Webinar: Re-Sensitizing our Desensitized, Sensitive Staff

Date: Will be posted at a later date

Webinar Description:

"What do you mean I forgot to knock on the resident's door?" "I'm sure I spoke to Mrs. Jones when I passed her in the hallway..." "He's always hollering for help - it doesn't mean he needs anything..." "Yes, I got her fed and she ate over half her meal. Did I talk to her? Yes, I told her to eat her food..." Did you know that in the last year more facilities have received citations for quality of life issues than ever before? Did you also know that it is our most efficient, solid, caring staff members (even department heads) that are getting these citations for us? We have become so de-sensitized to what we see, hear, and work around each day, that we no longer really see our elders as individuals. We're just "getting the job done." Join this webinar for a very much needed "wake-up call!" Learn how to reacquaint yourself and your staff with the appropriate methods to meet resident needs and comply with federal/state mandates for the provision of quality of life. Cat will be addressing the most cited deficient practices in this area - not something you want to miss!!


$85 per user. User is defined as one computer and one phone line per registrant. There is no limit to the number of participants per user. In other words, gather as many staff as you want around a computer to learn, or...broadcast the webinar to an entire room via a LCD projector.

Price per computer: $85.00