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Webinar on Demand: Residents' Rights, Choices & Preferences - What's the Difference, and WHY am I Being Cited?

AVAILABLE: January 31, 2019

The federal 1987 Nursing Home Reform Law guarantees residents’ rights. The law requires each nursing home to care for its residents in a manner that promotes and enhances the quality of life of each resident, ensuring dignity, choice and self-determination. Each person is guaranteed those “rights.” “Choice” is the act of making a selection; liberty or freedom to choose. “Preference” is a greater liking for one alternative over another or others. Sounds like a lot of “gobbledygook” when you start making the comparison between the words. At times it sounds like they all mean the “same,” and other times, it appears as if they are all three, truly, different. Is it important for us to know the difference? You had better believe it!! During surveys, facilities are being asked about their policies regarding “choice” and “preference.” Your staff is being observed to determine if preferences and choices are being honored. The MDS 3.0 is filled with data regarding what is “important” to a resident, and if they have certain “preferences.” It gets more confusing, and we continue to receive citations for not getting it “right.” In this session, Cat will 1) explain the differences between the terms, 2) share information as to how surveyors are assessing this area and 3) offer successful staff practices and strategies.



Cost: $99.00 per user.


User is defined as one computer and one phone line per registrant. There is no limit to the number of participants per user. In other words, gather as many staff as you want around a computer to learn or broadcast the webinar to an entire room via an LCD projector.

$ 99.00